For small businesses, each potential customer matters and every single contact is important. It creates a more personal exchange, and I feel not only are more browsers becoming buyers, but they are happier with the service and will become repeat customers.Better communication can not only make a sale, but help you to connect with clients in a more personal way. Very happy that I installed this app and I do not hesitate to recommend it or the team behind it.Chatra allows you to communicate with visitors in a friendlier way, showing the real people behind the company. The live chat allows our customers to get in touch instantly with questions and feedback!
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After all, that’s what small businesses are prized for. Excellent customer service and help if you need it.
But being big doesn’t mean you aren’t human, or that you should disregard feedback. I’ve been using Chatra for about two weeks now and I’m very impressed!
Email is still the best lead nurturing channel out there. An auto-message like “Hey, can we help you with anything?
” could be the difference between a long lasting relationship and a lost opportunity.
Within 12 hours of installation, I had a customer chat that turned into a conversion.